Privacy policy.

The entity responsible for the personal data collected through this website (the "Data Fiduciary") is [PLACEHOLDER: legal entity name], with its registered address at [PLACEHOLDER: registered address], operating as "Syntropic" ("we", "us"). We are based in Pune, India.

When you submit the enquiry form on this site, we collect:

• your name;
• your email address;
• your phone number (optional);
• your company name (optional);
• the service you select;
• the message / brief you write;
• your consent record: the exact consent wording you agreed to and an ISO 8601 timestamp of when you agreed.

We do not use this form to collect payment details, government identifiers, or any special-category data, and we ask that you do not include them in your message.

We collect this information for one purpose: to receive, respond to, and manage your enquiry. Under the DPDP Act, our lawful basis is your consent, which you give by ticking the consent box on the form. Ticking it is voluntary, but the form cannot be submitted without it, because we need the information to reply. We do not use these details for marketing, and we do not sell or share them for any unrelated purpose.

Our enquiry form is delivered by Web3Forms, a third-party form-processing service, which receives your submission and forwards it to our inbox. Web3Forms processes submissions on servers located in the United States. This means the information you enter is transmitted to and processed in the United States before it reaches us. By submitting the form you consent to this cross-border processing.

We retain your enquiry data for [PLACEHOLDER: retention period], after which it is deleted, unless a longer period is required to comply with a legal obligation or to establish, exercise, or defend a legal claim. Because your enquiry reaches us by email, deletion means removing it from our mail systems.

Under the DPDP Act, you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request erasure of your data;
• withdraw the consent you gave, at any time; and
• nominate another person to exercise these rights on your behalf.

To exercise any of these rights, contact our Grievance Officer (below). Withdrawing consent does not affect processing already carried out while your consent was valid.

If you have a question or complaint about how we handle your personal data, contact our Grievance Officer:

We will acknowledge and respond to your request within the timeframe required by applicable law.

We may update this notice from time to time. The current version will always be available at this page. Material changes will be reflected here before they take effect.